Kimono silk robe with satin details and belted coldure. Composition: 100% silk
You have the right to withdraw from the purchase agreement, without having to specify the reason, within 30 days.
The right of withdrawal expires after 30 days staring from the day in which you or a third party, different from the transporter and nominated by you, acquires the possession of the relevant products.
In order to exercise the right of withdrawal, you have to notify us (see below for the relevant contacts) of your intention to withdraw from the purchase agreement, by an explicit statement (for example, a letter sent by post, fax or e-mail).
CONTACT DETAILS TO EXERCISE THE RIGHT OF WITHDRAWAL Frette Srl, with administrative and operative offices in Monza, Via Borgazzi 23, 20900, telephone number +39 039 6046410, fax +39 039 6046365, e-mail: email@example.com
Exclusion of the right of withdrawal
No right of withdrawal exists, among others, in case of agreement for (i) The supply of goods tailor made or clearly personalized; (ii) The supply of sealed goods which were unsealed after the delivery and thus are not suitable for the return due to health protection or hygiene reasons. In particular, the right of withdrawal does not apply in case of use, even partially, of the good or if the good has been washed.
Frette has a strong commitment to ensure that customers can trust the quality and safety of its products, and works consequently only with factories, suppliers, manufacturers which fully embrace this philosophy and demonstrate high standard of quality and irreproachable ethical behaviours.
All the products are in compliance with the requirements of the standard OEKO-TEX and the REACH regulation. Several production sites are certified under ISO 9001, ISO 14001, OHSAS 18000, SA8000, GOTS and some of them successfully passed ethical audits (SMETA and BSCI methodologies).
Frette has fixed technical standards and quality procedures, all these standards and procedures are shared and accepted by all Frette’s factories, suppliers, manufacturer.