PRIVACY STATEMENT PURSUANT TO ART. 13 OF THE LEGISLATIVE DECREE 196/2003
We inform you that your personal information collected during the registration process will be processed in order to allow you to access the reserved access services on the website (for example, processing your orders and other steps necessary to it, including operations for administrative and fiscal obligations) and to improve the services offered.
We wish to state that any personal data collected to process your order and the after-sales assistance, for instance personal information such as name and surname, residence and number and expiry date of the Credit Card, holder of the credit card and related security code) will be processed by Zerogrey S.r.l. with sole shareholder, with registered offices in Via L. Colli, 15, 10128 Turin, Italy, tax code and VAT n. 08003340018 and Frette s.r.l. with sole shareholder, with registered offices in via Principe Amedeo n. 3/L, Milan, Italy, tax code and VAT n. 04630610964.
Zerogrey S.r.l. is in charge of direct sales to users and of the transactions carried out in Frette s.r.l.’s online shop, such as fulfilling customer orders, sale and delivery of products, managing returns and warranties and any other activity necessary to the sale of products through Frette s.r.l.’s online shop.
In case of refusal to provide your data, Zerogrey S.r.l. would not be able to accept any order from you. Should you wish to have the complete list of the data controllers that process your data for Zerogrey s.r.l and Frette s.r.l., you can contact our Customer Service or write to Zerogrey S.r.l. or Frette s.r.l. to the addresses provided above.
Zerogrey s.r.l. and Frette s.r.l. are joint data controllers with regards to the processing of personal information (also handled by means of automated instruments) for marketing, informative and promotional purposes, included those of commercial nature, among which the newsletter. For the purposes mentioned above, and within the constraint of your consent when applicable, Zerogrey s.r.l. and Frette s.r.l. may collect your personal data, name, surname, gender, address, birth date, email and country of residence. Data acquired will be treated manually and electronically and will be used exclusively for the purposes authorized by the user’s consent.
We also inform you that your personal data will not be communicated to third parties or otherwise distributed, with the exception of companies that are controlling, subsidiaries and/or affiliated to Frette s.r.l. and Zerogrey s.r.l. and are involved in marketing or commercial activities on behalf of Frette s.r.l.
With regards to the aforementioned purposes, the processing of personal information is handled by means of manual, automated and electronical tools, in order to ensure the security and confidentiality of the data, pursuant to the Italian Data Protection Code. Your personal data may be seen by the internal and external employees and collaborators of Frette s.r.l. and Zerogrey s.r.l.
You can contact Zerogrey S.r.l. and Frette s.r.l. if you wish to be informed on your personal data, to update, modify or erase your data if processed unlawfully, or if you wish to exercise any right pursuant to article 7 of the Legislative Decree 196/2003, with regards to the data collected relating to the order processing and the post-sale assistance.
You can contact Zerogrey S.r.l. and Frette s.r.l. if you wish to be informed on your personal data, to update, modify or erase your data, or if you wish to exercise any right pursuant to article 7 of the Legislative Decree 196/2003, with regards to the Newsletter, promotional, informational and advertising materials which may have been authorized.
We kindly remind you that, pursuant to art. 7,Legislative Decree 196/2003 (the Italian Data Protection Code) :
1. A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.
2. A data subject shall have the right to be informed:
a) of the source of the personal data;
b) of the purposes and methods of the processing;
c) of the logic applied to the processing, if the latter is carried out with the help of electronic means;
d) of the identification data concerning data controller, data processors and the representative designated as per Section 5(2);
e) of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in
their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing. 3. A data subject shall have the right to obtain
a) updating, rectification or, where interested therein, integration of the data;
b) erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
4. A data subject shall have the right to object, in whole or in part,
a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys,
If you wish to exercise your rights pursuant to the Italian Data Protection Code, you can address a request to Zerogrey S.r.l. or Frette s.r.l. to the addresses provided above. You can also request a complete and updated list of the data controllers at the same addresses.
Cookies are small text files that contain information about your visit to our website and are stored on your computer or any other device able to browse the internet, for example a smartphone or tablet. We use these cookies to make browsing our site easier, to show you content that is relevant to your needs and interests and to help us speed up your future visits and activities on our website. The cookies assist and simplify the interaction between the user and the site and allow the site to remember your preferences and individual activity, thus saving time and contributing to easier and more efficient browsing. Cookies memorise information about your visit online (for example; language, number of visits and dimensions of text) and aid the implementation of various services (user registration, contents of your shopping cart, subscription to newsletters or updates on products, etc.). Cookies are also employed to create anonymous group statistics that let us analyse how visitors use our site, allowing us to improve the structure, content and services of this site. Any services present that do not offer complete anonymity will be found in the third-party cookies list and you may deny them consent, safeguarding your privacy. This site makes use of three different types of cookies:1. Essential cookies
These cookies ensure that the site works in a correct and fluid manner: they allow you to navigate between pages, share content, they memorise your sign-in credentials making access to the site faster and they keep your preferences and credentials active during browsing and purchasing. Without these cookies we would be unable to provide the services which motivate the user to access this site.
2. Statistical cookies
These cookies help us understand how our users browse the site and navigate the online store so that we may assess and improve its performance and create content that best matches our visitors' preferences. For example, these cookies show us which are the most and least visited pages, how many people access the site, how long is spent on the site by most users and how they find us online. With this information we can find out which are the best features and which could be improved, while ensuring that site content is uploaded quickly and displayed appropriately. The information these cookies collect is anonymous and not associated with any of the user's personal data. These functions on our site are managed by third-party service providers who render the data anonymous and untraceable to any single individual.3. Third-party profiling cookies
These cookies are distributed by third parties and not directly controlled or under the control of Zerogrey. Zerogrey does not therefore accept liability regarding the use of any information collected by the owners of these third-party cookies. The cookies provided by such third parties can offer advanced features as well as more information and personalisation. These include the ability to share content across social network platforms and to maintain a personalised online site experience on the basis of any preferences expressed on pages previously visited. These services are for the most part offered by external operators. If you browse using an account or if you use third-party services on other websites, these may be able to track a user who has visited our site. The use of the data collected by these external operators through cookies must adhere to the respective privacy policies that you will find on the link copied below. Third-party profiling cookies are identified by the names of their respective operators in the list indicated below which also contains the tools for managing or disabling them.Managing your cookies
You can change the settings for downloaded cookies on your computer or mobile device through the appropriate feature on your browser. You may also block the installation of third-party cookies and remove previously installed cookies, including those that define your cookie preferences that you may have may have set here. To check or adjust the settings on your browser you need to consult the instruction manual or your browser's help window.
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